Privacy Policy

II. Scope

This policy applies to the Poolly Website and Poolly App(s), including when you submit forms or otherwise interact with us online. It does not cover third‑party websites that we do not control.

III. Data collections and uses

A. Data we collect

• Personal information: identifiers, contact details, account details, communications, and preferences.
• Demographic data: high‑level attributes you choose to share.
• Usage and device data: interaction information and technical diagnostics, including cookies or similar technologies used to remember preferences and measure engagement.
• Camera access (when enabled in App[s]): used to capture images you choose to submit of yourself and your vehicles for identity verification, vehicle inspection, and related operational uses. Access occurs only with your consent.
• Data from other sources: limited information from service providers and publicly available sources as permitted by law.

B. How we use data

• Responding to enquiries and managing requests.
• Sending necessary notifications and communications.
• Operating, securing, and improving our Website and App(s).
• Meeting legal, regulatory, and record‑keeping requirements.

C. Cookies and related technologies

We use necessary cookies and similar technologies (including local storage and SDKs) to provide core functionality and understand usage. You can control these in your browser or device settings.

D. Data sharing and disclosure

• Service providers (hosting, analytics, communications, support).
• Authorities or advisors where required by law, safety, or security.

E. Data retention and deletion

We keep data only as long as needed for the purposes above and to meet legal and operational requirements. You can request deletion (subject to legal exceptions).

IV. Choice and transparency

• Contact us to access, correct, or delete your data.
• Opt out of non‑essential emails at any time.
• Manage cookies and analytics in your browser or device settings.

V. Legal information

A. Data controller

POOLLY (Pty) Ltd, South Africa, is the data controller.

B. Legal bases

• Consent.
• Legitimate interests.
• Legal obligations.

C. International data transfers

We may process and store data in countries outside South Africa with appropriate safeguards as required by law.

D. Children

Our Website and App(s) are not directed to children under the age of 16, and we do not knowingly collect personal data from them.

E. Updates to this notice

We may update this policy from time to time. If changes are material, we will post an updated version on this page with a new effective date.

VI. Contact

Email: info@poollysa.com

Address: Kopano on Empire, 30 Wellington Road, Parktown, Johannesburg, 2193, South Africa